Key Account Manager

Job Summary

Betopia Limited is expanding its international sales presence through a partner-led growth model across the US market and beyond. As a Partner Acquisition Executive, you will be the first human voice our potential partners hear after signing up on our website.

Your primary mission is to contact inbound partner leads, build rapport, clearly explain Betopia's partnership programme, handle queries, and convert prospects into active, signed partners. You will work closely with the Partner Success Manager (PSM) team and the International Sales Division.

Salary - as per market standard

Key Responsibilities

What You Will Do

Lead Contact & Outreach

Call inbound partner leads who have signed up via Betopia's website or marketing campaigns
Initiate contact within a defined SLA window (target: within 24 hours of sign-up)
Conduct structured introductory calls to understand the prospect's background, client base, and market
Log all call activity, outcomes, and follow-up tasks in the Partner Portal / CRM

Partnership Programme Explanation

Clearly and confidently explain Betopia's partnership models — White-Label and Co-Branded
Walk prospects through the commission structure: 10% (Registered) → 20% (Growth) → 30% (Strategic)
Explain the role of the Partner Success Manager and the support partners receive
Highlight Betopia's delivery capabilities: 5,000+ engineers, ISO certifications, SLA-backed delivery
Address questions about the Partner Portal, onboarding process, and sales enablement kit

Objection Handling & Conversion

Listen actively to prospect concerns and handle objections with confidence and clarity
Tailor the conversation to the prospect's specific context — tech consultant, agency owner, MSP
Follow up consistently with prospects who are interested but not yet ready to sign
Guide qualified prospects through the agreement and NDA signing process
Hand off signed partners to the PSM team for full onboarding

Reporting & Collaboration

Maintain accurate daily call logs, conversion metrics, and pipeline updates
Report directly to the International Sales Team Lead / PSM Manager
Participate in weekly team reviews to share learnings and refine call scripts
Collaborate with the marketing team to provide feedback on lead quality

Preferred Qualifications

Bachelor's degree in Business, Marketing, Communications, or a related field preferred
Freshers with exceptional communication skills and a proven track record may also be considered

Experience Requirement

1–2 years of experience in a call centre, telesales, business development, or outbound sales role
Experience in IT services, SaaS, or technology sales is a strong advantage

Key Competencies

Communication	Excellent verbal communication in English — clear, confident, and professional on calls
Persuasion	Ability to explain complex programmes and handle objections with empathy
Active Listening	Understands prospect concerns and adapts the conversation accordingly
Target-Driven	Motivated by KPIs, conversion rates, and commission earnings
Organised	Manages a high volume of leads with disciplined follow-up and accurate logging
Tech Comfortable	Familiar with CRM tools, partner portals, or basic digital platforms
Team Player	Works closely with PSM and sales teams — shares learnings and supports colleagues
Resilient	Comfortable with rejection; maintains energy and positivity across a full call day

Language Requirements

Fluent in English — written and spoken (mandatory)
Strong command of Bangla for internal communication
Knowledge of any additional language (Arabic, Spanish, French) is a bonus

PERFORMANCE

Key Performance Indicators (KPIs)

Your performance will be measured monthly against the following targets:

KPI	Target	Commission Trigger
Calls made per day	30–50 calls	—
Leads contacted per week	100+ unique leads	—
Intro call completion rate	70%+ of assigned leads	—
Follow-up completion	100% within 48 hours	—
Partners signed per month	3–5 new signed partners	Commission paid per closure
CRM update accuracy	100% same-day logging	—

Additional Benefits

Performance bonus for exceeding monthly partner sign-up targets
Structured training on Betopia's products, services, and partner programme
Clear career progression path to Senior Partner Acquisition Executive or Partner Success Manager
Exposure to international sales processes and global market dynamics
Supportive, fast-paced team environment with regular coaching and feedback

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