Business Development Manager – Enterprise Business

Job Summary

Key Responsibilities

• Business Development & Sales
  • Develop and execute business development strategies to achieve revenue and profitability targets.
  • Identify, qualify, and pursue new business opportunities in target markets.
  • Generate and manage a robust sales pipeline through networking, referrals, events, digital channels, and strategic partnerships.
  • Lead the end-to-end sales process from prospecting to contract closure.
• Customer Acquisition
  • Identify potential clients and key decision-makers within government agencies, enterprises, financial institutions, telecom operators, and SMEs.
  • Conduct customer meetings, presentations, and solution discussions to understand business requirements.
  • Build strong relationships with C-level executives, department heads, and procurement stakeholders.
• Revenue Growth
  • Achieve assigned sales quotas and revenue objectives.
  • Develop account growth plans and maximize customer lifetime value.
  • Identify opportunities for upselling, cross-selling, and recurring revenue generation.
  • Negotiate contracts, pricing, and commercial agreements.
• Market Expansion
  • Conduct market research and competitor analysis to identify emerging opportunities.
  • Develop strategies for entering new industries, regions, and customer segments.
  • Establish strategic partnerships, alliances, and channel relationships to accelerate business growth.
• Proposal & Bid Support
  • Collaborate with pre-sales, bid management, and technical teams to prepare proposals, RFP responses, and customer presentations.
  • Support solution design discussions and ensure alignment between customer requirements and proposed solutions.
  • Participate in tender and procurement processes when required.
• Relationship Management
  • Maintain long-term relationships with customers and business partners.
  • Ensure high levels of customer satisfaction throughout the sales cycle.
  • Act as a trusted advisor by providing business and technology insights to customers.
• Collaboration & Internal Coordination
  • Work closely with product, project delivery, customer success, finance, and marketing teams.
  • Provide customer and market feedback to support product enhancements and service improvements.
  • Ensure a seamless transition from sales to project implementation and delivery.
• Reporting & Forecasting
  • Maintain accurate CRM records and sales activity reports.
  • Develop sales forecasts, opportunity pipelines, and revenue projections.
  • Track sales KPIs and prepare periodic reports for management.

Preferred Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, Information Technology, Engineering, or a related discipline.
• MBA or equivalent postgraduate qualification preferred.
• 5–8 years of proven experience in Business Development, Enterprise Sales, Account Management, or Software Solution Sales.

Experience Requirement

• Experience selling software solutions to government agencies, large enterprises, banks, telecom operators, manufacturing companies, and development organizations.
• Knowledge of public procurement, tender processes, and enterprise procurement cycles.
• Experience managing annual sales targets of BDT 3–10 crore or higher.
• Existing network within Bangladesh's ICT, corporate, and government sectors.

Key Competencies

• Strong understanding of software products, SaaS, ERP, HRIS, CRM, Cloud Solutions, AI Solutions, Cybersecurity, and Digital Transformation services.
• Proven ability to achieve and exceed sales targets.
• Excellent negotiation, presentation, and communication skills.
• Strong relationship-building and stakeholder management capabilities.
• Experience managing enterprise sales cycles and complex solution selling.
• Strong business acumen and commercial awareness.
• Proficiency in CRM systems, sales analytics, and pipeline management.
• Excellent verbal and written communication skills in English and Bangla.