Job Summary
An experienced and results-driven Project Manager to lead
the successful delivery of enterprise software implementation and digital
transformation projects. The Project Manager will be responsible for managing
the complete project lifecycle, ensuring projects are delivered on time, within
budget, and in accordance with agreed scope, quality standards, and customer
expectations.
The role requires strong leadership, stakeholder
management, project governance, risk management, and technical coordination
skills to manage cross-functional teams delivering enterprise solutions for
government, banking, financial services, telecommunications, manufacturing,
healthcare, education, and corporate sectors.
Salary: as per market standard
Key Responsibilities
Project Planning & Initiation
- Lead project initiation activities following
contract award and customer handover.
- Develop Project Charter, Project Management
Plan, Work Breakdown Structure (WBS), implementation roadmap, project schedule,
and resource plan.
- Define project scope, objectives, milestones,
deliverables, success criteria, and governance framework.
- Conduct project kick-off meetings with customers
and internal stakeholders.
Project Execution
- Manage end-to-end implementation of enterprise
software solutions.
- Coordinate project activities across Business
Analysts, Solution Architects, Development, QA, Infrastructure, DevOps,
Database, Security, and Support teams.
- Ensure timely completion of all project
milestones and deliverables.
- Monitor project progress and proactively resolve
issues affecting delivery.
Customer & Stakeholder Management
- Act as the primary point of contact for
customers throughout the project lifecycle.
- Build strong relationships with project
sponsors, steering committees, and executive stakeholders.
- Conduct regular project status meetings,
steering committee reviews, and executive briefings.
- Manage customer expectations and facilitate
timely decision-making.
Scope & Change Management
- Ensure project scope is clearly defined and
approved.
- Evaluate and manage change requests through
formal Change Request (CR) procedures.
- Assess schedule, budget, and resource impacts of
scope changes.
- Obtain necessary approvals before
implementation.
Project Governance & Compliance
- Ensure compliance with organizational project
management methodologies, PMO standards, contractual obligations, and quality
assurance processes.
- Maintain project documentation, approvals, issue
logs, RAID logs, meeting minutes, and decision registers.
- Ensure adherence to information security,
regulatory, and customer compliance requirements.
Risk & Issue Management
- Identify, assess, and mitigate project risks.
- Maintain the project Risk Register and Issue Log.
- Develop contingency and mitigation plans.
- Escalate critical risks and issues to management
when necessary.
Resource & Team Management
- Lead multidisciplinary project teams.
- Allocate project resources efficiently.
- Monitor team productivity and project
performance.
- Mentor team members and promote collaboration
and accountability.
- Coordinate external vendors, implementation
partners, and subcontractors where applicable.
Budget & Financial Management
Quality Management
- Ensure project deliverables meet agreed quality
standards and customer expectations.
- Coordinate system testing, User Acceptance
Testing (UAT), deployment, and production rollout.
- Ensure timely resolution of defects and
implementation issues.
- Oversee project acceptance and sign-off
processes.
Project Closure
- Conduct project closure activities upon
successful implementation.
- Obtain customer acceptance certificates and
project completion approvals.
- Ensure project documentation is archived.
- Conduct lessons-learned workshops and
post-implementation reviews.
- Support transition to Customer Support and
Managed Services teams.
Preferred Qualifications
- Bachelor's degree in Computer Science, Software
Engineering, Information Technology, Engineering, or a related field.
- A master's degree or an MBA is preferred.
- Professional certifications such as PMP, PRINCE2, Agile
Certified Practitioner (PMI-ACP), Scrum Master, or ITIL are highly desirable.
Experience Requirement
- Minimum 7–10 years of experience in software
project management.
- At least 5 years managing enterprise software
implementation projects.
- Experience delivering ERP, HRIS, Core Business
Applications, e-Governance, Banking, Cloud, AI, CRM, or Digital Transformation
projects.
- Proven experience managing projects valued from
BDT 2 Crore to BDT 100+ Crore.
- Experience working with government, enterprise,
banking, telecom, manufacturing, or multinational clients.
Key Competencies
